Stop Whining, Start Redesigning

(With Frank Wander) Culture change is hard … takes too long … costs too much … On and on it goes. The complaints about culture never seem to end. Like the weather, everyone talks about it, yet few do anything real about it. The truth is you don’t need a weatherman to change culture. It’s been done many … [Read more…]

Smart Phones Killing Off Fashion Week

Today is the first day of Fashion Week in New York. Industry players from around the world get a first-hand view of the new designs. Top designers try to get fashion-forward writers to promote their latest lines. Top retailers send their top buyers to decide what will sell. A great industry, some top notch players, … [Read more…]

The Urgent vs. the Important

At a recent client visit, I heard the following two phrases repeatedly: “Everything here is Urgent” “Other departments’ emergencies keep interrupting my work” I suspect that both of these refrains are heard in many other organizations as well. The non-stop busy-ness and turbulence of the contemporary workplace is full of stop-and-starts and unplanned, but critical, … [Read more…]

Reengineering for the Next Twenty Years

In a recent FCB Webinar, I asked Jim Champy, co-author, with Dr. Michael Hammer, of Reengineering the Corporation, how he sees legacy organizations addressing today’s dramatic changes in technology. What new business models are emerging? What are companies doing to rethink strategy to better leverage technology? What trends should Process Owners be aware of? Here’s his … [Read more…]

Have You Seen Applications of Lean Startup Practices?

As the world becomes more digitized, generating more information surrounding products and services and speeding up processes, large and small companies in every industry, even manufacturing, are starting to compete more like the software industry, with short product lifecycles and rapid decision-making. GE has responded to this drive for speed and need to align more … [Read more…]